FREQUENTLY ASKED QUESTIONS
IS THIS A SHIPPED ITEM?
Nope! This product contains a file that will be downloaded to your computer. Feel free to print the included materials at home/work/school, etc.
HOW CAN I GET MY DIGITAL DOWNLOAD?
There are two ways to get your purchases:
- OPTION 1: After you’ve made your purchase you will be taken to the order confirmation page. There, you will see your order details and a BUTTON to immediately download your file(s).
- OPTION 2: You will also receive an automated email containing a link (or links) to download your file(s). Can’t find it? Check your spam/junk folder. Open the email and click on the link. *NOTE: be sure you check the same email that was used to checkout.
- OPTION 3: When you sign in to your account, scroll down and you will see a button allowing you to access your library of purchased resources.
Please remember to follow the Terms outlined in the Terms of Use for each product.
ARE THE FILES EDITABLE?
No, unless it is specified in the description that a certain element of that product may be edited (like Editable Google Slides or PPT), assume the contents cannot be changed. Due to copyright restrictions as well as terms from other authors/sellers for clipart, fonts, etc., most of the files are secured and not editable.
CAN I LET ANOTHER TEACHER USE THE RESOURCE I PURCHASED?
No. While I love that you'd like to share, it is against the Terms of Use to email or redistribute products purchased from Science with Mrs. Barton. Each resource is for a single classroom or personal use only.
You will be breaking copyright laws and violating the Digital Millennium Copyright Act if you share the resource you've purchased. Please review the Terms of Use at the bottom of each resource.
If your colleague or friend wants a copy, please forward the link to the product in the store so they can purchase a single use license for themselves.
WHAT IS YOUR REFUND POLICY?
Due to the digital nature of these products, refunds cannot be offered. You cannot return a PDF, PPT document, Google Drive file, or other file once you’ve downloaded it. For that reason, all sales of digital resources at Science with Mrs. Barton are considered final and non-refundable.
If you have difficulty accessing a purchase, please email me at sciencewithmrsbarton@gmail.com and I'd be happy to assist!
I'M HAVING TECHNICAL TROUBLES - HELP!
Oh no! Let's problem solve together! Please reach out via my contact page HERE or email me directly at: sciencewithmrsbarton@gmail.com so we can make things right.
HOW CAN I LET YOU KNOW I NOTICED AN ERROR?
As much as I try to ensure my resources are error-free, occasionally you may spot one. If you do, please email sciencewithmrsbarton@gmail.com and let me know and I'll fix it as soon as possible. The updated version of the resource will be emailed to you after it's been updated.
I HAVE A RESOURCE REQUEST!
I enjoy creating resources and would love to hear from you! If you have any feedback or resources you would like to see, please reach out via my contact page HERE or email me directly at: sciencewithmrsbarton@gmail.com with with your resource request so I can add it to my list!